HOW IT WORKS
From booked to delivered,
in a few taps.
Here’s exactly what happens when you book a return with Reta.
A driver collects it
A verified Reta driver arrives, checks the item and seals it in a secure, tamper-evident bag.
Track it to delivery
Get live updates and photo proof at every step, from pickup to confirmed delivery.
Book in the app
Add your item details, the retailer and your pickup address. Pick a time that works for you.
We lodge it for you
Your driver drops the parcel with our delivery partners, including Australia Post, so you don’t have to.
Book in the app
Add your item details, the retailer and your pickup address. Pick a time that works for you.
A driver collects it
A verified Reta driver arrives, checks the item and seals it in a secure, tamper-evident bag.
We lodge it for you
Your driver drops the parcel with our delivery partners, including Australia Post, so you don’t have to.
Track it to delivery
Get live updates and photo proof at every step, from pickup to confirmed delivery.
Trust & Safety
Verified, background-
checked drivers
Live GPS tracking from
pickup to delivery
Photo proof captured at
pickup and lodgement
Secure,
tamper-evident bags
A digital receipt for
every return
Fully insured while
in transit
Simple, pay-per-
return pricing
No subscriptions, no hidden fees – just a straightforward cost per return, shown upfront before you book.